Frequently Asked Questions About Our Terms
No, you can't change the terms, but japan result can update them. When we make material changes, we notify you via email at least seven days in advance. If you disagree with the new terms, you may close your account before they take effect without penalty.
Account sharing and password sharing violate our terms. If we detect this, we may suspend or close your account and withhold any balance. We ask you to keep your password private and never let anyone else access your account or make transactions on your behalf.
Deposit and withdrawal limits depend on your account status and your chosen payment method. When you log in, you'll see your current daily and monthly limits in the Wallet section. Contact support if you need to adjust them for compliance reasons.
Withdrawals via DANA, OVO, GoPay and QRIS are verified within 4 hours and typically arrive in your account within 30 minutes after verification. Bank transfers may take 1 to 3 business days. We'll show the status in your transaction history.
Report it to our support team immediately via live chat, email or phone with the transaction date and amount. We'll investigate within 24 hours. If fraud is confirmed, we'll reverse the transaction and restore your balance.
Yes, your account remains open indefinitely as long as you comply with our terms. We don't charge inactivity fees. If your account shows no activity for two years, we may ask you to confirm you still want to keep it open.
The full terms are available at japanresult.club/terms-conditions and also in your Account Settings under Legal. You can download or print a copy anytime. We also send a copy via email when you open your account.